PRIVACY
Your household evidence is not content for us to exploit.
Proofbook is designed to help you prepare evidence before a loss. The records you add can be highly sensitive, so the product separates public product information from your sign-in-gated private vault.
What we store
Your private vault may contain household membership records, room and possession details, estimated replacement values, uploaded photographs, videos, receipts, warranties, appraisals, statements, and maintenance records.
How evidence is protected
Original files are stored in private object storage. Searchable metadata is stored separately. Server-side authorization checks are required before household data or evidence can be accessed. Evidence responses are private and are not cached publicly.
Automated processing
When you choose Analyze for a supported photograph, Proofbook sends that image to the OpenAI API to suggest visible item names, categories, brands, models, serial numbers, and replacement categories. Proofbook requests that the API response not be stored by OpenAI. Automated results can be incomplete or wrong and remain unverified suggestions until a household member reviews them. Files you do not choose to analyze remain in Proofbook's private evidence storage.
Sharing and claims
You choose when to create or download an inventory package. A Proofbook inventory is a household-maintained record and does not guarantee insurance coverage, valuation, or claim approval.
Your choices
You can download a structured export, delete individual evidence files, and permanently delete a single-member household and its original files from the private vault.
Contact
Questions about privacy or data handling can be sent to privacy@getproofbook.com.